Cloud status
Notifications
Planned maintenance
12:28 12.03.2025 (Etc/UTC)
We would like to inform you about the planned maintenance of the
Wiser KNX application, which will take place on 12.3.2025 from 14:00
CET to 16:00 CET. During this maintenance, remote access to your
system may be unavailable.
Planned maintenance
10:32 18.06.2024 (Etc/UTC)
We would like to inform you about the planned maintenance of the
Wiser KNX application, which will take place on 19.6.2024 from 10:00
CEST to 13:00 CEST. During this maintenance, remote access to your
system may be unavailable.
Planned maintenance
11:22 14.03.2024 (Etc/UTC)
We would like to inform you about the planned maintenance of the
Wiser KNX application, which will take place on 14.3.2024 from 13:00
CET to 16:00 CET. During this maintenance, remote access to your
system may be unavailable.
Planned maintenance
11:34 08.11.2023 (Etc/UTC)
We would like to inform you about the planned maintenance of the
Wiser KNX application, which will take place on 8.11.2023 from 13:00
CET to 16:00 CET. During this maintenance, remote access to your
system may be unavailable.
Planned maintenance
06:56 13.07.2023 (Etc/UTC)
We would like to inform you about
the planned maintenance of the Wiser KNX application, which will
take place on 13.7.2023 from 10:00 CEST to 12:00 CEST. During this
maintenance, remote access to your system may be unavailable.
Planned maintenance
12:29 13.06.2023 (Etc/UTC)
We would like to inform you about
the planned maintenance of the Wiser KNX application, which will
take place on 14.6.2023 from 9:30 am CET to 11:30 am CET. During
this maintenance, remote access to your system may be unavailable.
Wiser KNX Application on iOS is broken
10:57 01.06.2023 (Etc/UTC)
Dear field testers, the Wiser KNX Application on iOS is broken right
now. The new version will be available in the App Center today. Sorry
for the inconvenience.
UPDATE: Wiser KNX Mobile Application v1.0.7 for iOS has been released in the
App Center. Please update your app to make it work again.
Microsoft Azure Outage
10:57 01.06.2023 (Etc/UTC)
Between 07:05
UTC and 09:45 UTC on 25 January 2023, customers experienced issues
with networking connectivity, manifesting as network latency and/or
timeouts when attempting to connect to Azure resources in Public
Azure regions, as well as other Microsoft services, including M365
and PowerBI.
UPDATE:
Networking
telemetry shows the final networking equipment recovering at 09:35 UTC.
MS SQL servers issue
10:57 01.06.2023 (Etc/UTC)
There is an ongoing issue with MS SQL servers blocking some
functionality of the Wiser KNX cloud. Due to this, you may face
various problems with your Wiser KNX application. MS team is working
on the fix. We are sorry for any inconvenience.
UPDATE: The issue has been fixed.
Service issue
10:57 01.06.2023 (Etc/UTC)
Currently, we are registering an issue with the W4KNX Remote Access
service causing security problems with web browsers when connecting to
the W4KNX devices remotely. We are working on the fix.
UPDATE
: The issue has been fixed.